Natural Health Products Importation

Dell Tech assists companies importing Natural Health Products (NHPs) into Canada. We help determine regulatory requirements, review product classification and labeling, and support importers in meeting Health Canada’s site licensing and compliance obligations for safe and lawful product distribution..

Dell Tech’s Importation Support Services

Importers of Natural Health Products must meet the following criteria:

These requirements apply whether the importer is the brand owner, distributor, or simply facilitating product entry into the Canadian market.

Import Strategy Consulting

We assess your product’s current regulatory status and identify the fastest path to Canadian market entry. This may include obtaining an NPN, securing a site license, or resolving deficiencies in past submissions.

NPN Application and Holder Transfer

Dell Tech prepares new applications or manages changes in product ownership, including regulatory submissions to change the NPN holder Dell Tech can prepare a new site license or add manufacturers to an existing license.

Manufacturer Coordination

We work with both your international and Canadian partners to ensure all participants meet NNHPD compliance requirements and are properly identified on the product license application.

Customs and Product Classification Assistance

Our consultants help importers interpret customs product codes, handle classification questions, and provide documentation for Health Canada inspections or border reviews.

Manufacturer and Site License Validation

Health Canada requires that any facility involved in the manufacturing, packaging, labeling, and importing of an NHP be licensed under a Site License. Importers must verify that each site listed on the application meets Good Manufacturing Practices (GMP).

Dell Tech provides:

Review of Manufacturer GMP documentation according to Canadian requirements
Canadian Site License application support
Up-to-date Guidance on how to better comply with Canadian NHP GMPs
Assistance identifying appropriate licensed contract manufacturers
Coordination between international and Canadian regulatory requirements

Label Compliance for Imported NHPs

Labels on imported NHPs must meet Canadian standards, including:

Bilingual content (English and French)
Mandated product purpose and directions for use
Listing of medicinal and non-medicinal ingredients
License holder information
NPN or DIN-HM visibly displayed

Dell Tech reviews and edits imported product labels to ensure they match the Product License and are fully compliant with Health Canada’s labeling expectations.

Common Pitfalls in NHP Importation

Companies assume that if a product is already licensed abroad, it can be sold in Canada. This is not the case. Common issues include:

Product claims not aligned with Health Canada regulations
Inadequate evidence to support health claims, and non-compliant ingredients
Incorrect or insufficient product testing
Missing or invalid site licenses
Incorrect or incomplete labels

Dell Tech prevents these issues before they result in shipment holds, rejections, or enforcement action.

Ready to Import a Natural Health Product?

If you plan to import an NHP into Canada, Dell Tech can manage the entire regulatory process from classification to customs. Our experienced consultants work closely with Health Canada and industry partners to deliver reliable, compliant results.