OTC Drug Establishment License Consulting for Compliance

Companies that manufacture, package, label, import, or test OTC drugs in Canada must hold a valid Drug Establishment License (DEL). Dell Tech prepares and submits DEL applications, renewal packages, and quality documentation to help you maintain Health Canada compliance.

Who Needs a Drug Establishment License?

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Importers of OTC Products

Any company importing over-the-counter drugs into Canada must hold an active DEL and comply with GMP requirements.
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Distributors and Wholesalers

Organizations that sell or distribute OTC drugs without directly handling manufacturing may also require a license.
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Private Label and Brand Owners

If you market OTC drugs under your brand but contract out the manufacturing, a DEL may still be required to fulfill regulatory obligations.

Dell Tech’s OTC DEL Support Services

Eligibility
Assessment

We determine whether your company’s activities require a Drug Establishment License and assess the appropriate license categories.

Application Preparation
and Submission

Dell Tech completes and submits all required application forms, including the FRM-0033 and attestations required by Health Canada.

Quality System
Development

We assist in implementing the necessary quality systems to satisfy GMP requirements, including SOPs and quality agreements.

Ongoing Compliance &
License Renewals

Our team monitors regulatory updates, helps prepare for Health Canada inspections, and manages license renewal deadlines to ensure continued compliance.

Key Health Canada Requirements for OTC Drug Establishment Licenses

To obtain and maintain a DEL, companies must:

Failure to meet these requirements can lead to license refusal, suspension, or revocation.

Frequently Asked Questions About OTC Drug Establishment Licenses

A DEL (Drug Establishment License) authorizes companies to conduct certain drug-related activities (e.g., import, distribute) at a specific Canadian address. A DIN (Drug Identification Number) is assigned to a specific OTC product that has been approved for sale in Canada. Most companies need both.

Yes. We specialize in helping importers and distributors navigate licensing requirements and ensure their operations are fully compliant.

Timelines vary depending on Health Canada’s processing volume and the completeness of your application. Dell Tech helps streamline the process to avoid common delays.

No. The DEL applies to your business operations at the address it is issued to. However, each OTC product must still be registered and assigned a DIN before being sold.

Operating without a required license can result in Health Canada enforcement actions, including warning letters, product seizures, and business closure orders.

Work with Dell Tech

Our team has decades of experience helping clients navigate Canada’s drug establishment licensing process. Whether you’re a Canadian startup or a global brand entering the market, Dell Tech ensures you meet all licensing requirements without unnecessary delays.

Contact Dell Tech to Get Started

Kim Samela
Client Services Manager
Before joining Dell Tech, Kim spent 14+ years in the hospitality industry. Most of this time was spent working at the Four Points by Sheraton London Hotel and Conference Centre. Kim has built on the knowledge gained through the Hotel Management Program she took at Fanshawe College and developed extensive experience in customer service, sales & marketing, and event coordination.

Stay Current on OTC Drug Licensing and Compliance

Contact us for updates on licensing standards, OTC product rules, and Health Canada regulatory alerts.